Is the free plan really free forever?
Yes. No credit card required, no expiration. Free is a real plan - not a trial. You only pay when you need more projects or collaborators.
How does pricing work?
Pricing is per user. Pro is $7/month and Max is $17/month for each person who needs those features. Free users can still join paid users' workspaces and collaborate, but everyone keeps the capabilities of their own plan.
Can free users join a Pro workspace?
Yes. A free user can be invited to a Pro workspace and collaborate on tasks, comments, sprints, and enabled automation rules. Everyone keeps the capabilities and AI allowance of their own plan; upgrade when you need more AI capacity, connected agents, or other Pro features.
What happens if I hit the limits?
You'll see a prompt to upgrade. Your data is never deleted - it stays there waiting if you upgrade later.
Can I switch plans at any time?
Yes. Upgrade or downgrade anytime. If you downgrade, you keep access until the end of your billing period.
What does Venril AI do exactly?
Venril AI handles embedded workflows such as sprint planning, backlog prioritization, task autofill, and comment summaries. Every plan includes monthly credits for these workflows, Ask Vai, and guided playbooks. Pro increases the allowance and connects trusted external agents through OAuth-based MCP; Max adds Vai workspace actions, schedules, and event triggers.
What can the Max Vai agent do?
Vai can create and update tasks, subtasks, comments, and sprints, and link pull requests inside the selected workspace. Safe single changes can run immediately, batch task changes require approval, and every tool call appears in agent activity. Destructive actions such as deleting tasks are not available to Vai.